The Park Library
School of Journalism and Mass Communication
University of North Carolina at Chapel Hill

PRINCIPLES OF PUBLIC RELATIONS
Pathfinder for JoMC 232 and JoMC 434
Instructor: Dr. Larry Lamb

Associations Case Studies Databases Directories
Ethics Newsletters Journals Online Directories
Reference Books Videos Web Sites Magazines

PAGE'S PRINCIPLES OF PUBLIC RELATIONS

Arthur W. Page (pictured left), the longtime vice president for public relations at AT&T, is often regarded as the founder of the modern practice of corporate public relations. He was also a noted educator, publisher, and adviser to several U.S. presidents. Page was the first person in a public relations position to serve as an officer and director of a major corporation and was widely known for management according to the Page Principles, his guidelines for ethical and effective communication with the public and for responsible corporate behavior.
[Note: from Page's bio brief at the Arthur W. Page Center.]


IMAGE OF PUBLIC RELATIONS:

JOB DESCRIPTION OF PR PRACTITIONERS:

REFERENCE BOOKS: [Available on reserve in Park Library; will showcase in class.]

  • Public Relations Tactics [Note especially the introductory material in the B section offering PRSA's "Official Statement on Public Relations," professional standards, ethics, advocacy, diversity, and professional development.]

  • O'Dwyer's Directory of Public Relations Firms

  • PR Week: The Press & Public Relations Handbook, 2006

  • Mediaweek: Marketer's Guide to Media: Media Trends, Rates, Demographics

  • The 2006 Entertainment, Media & Advertising Market Research Handbook

  • SRDS: The Lifestyle Market Analyst (DMA Market Profiles, Lifestyle Profiles, Demographic Segment Profiles)

Discover Databases!
          
UNC-CH Online Catalog        http://eresources.lib.unc.edu/eid 

[Note: there are over 600 databases in UNC's eresources. Useful databases to search for PR topics, trends, and issues. Recommended subject terms for searching databases on this topic: public relations AND image; public relations AND controversy; public relations AND ethics; public relations AND public perception; public relations AND reputation.]

  • Communication & Mass Media Complete
    Sample Search:  
    Demonstrate how to select journals/trade publications for public relations, e.g. Public Relations Quarterly; then enter key words such as "corporate communications" or any other term or phrase of interest.
     

  • Business Source Premier
    Sample Search: Demonstrate how to select journals/trade publications for public relations; then enter key words such as "military," or "political campaign"  or "image" or any other term or phrase of interest.
     

  • Lexis/Nexis Academic
    Sample Search:
    Demonstrate how to select publication PR Week, then enter key words such as "ethics" or "crisis management," or any other term of interest.

    Sample Search:
    Demonstrate how to select Hoover's Company Capsules, the enter key words such as Red Hat
     

  • Newsbank: America's Newspapers
    Sample Search: Demonstrate how to select single/multiple/all newspapers; then enter key words such as "public relations firms"
    AND "controversy."  Try also names of particular PR firms, e.g., "Hill & Knowlton" AND "Kuwait;" or "Johnson & Johnson" AND "Tylenol" AND "tamper."
     

  • Google: Sample Search: Demonstrate how to select the Advanced Search; then enter the key words/phrases in the appropriate boxes, such as "Johnson & Johnson" in the *exact phrase* box, and tylenol tamper cyanide larry foster in the *all of the words box.*
     

  • MRI+ Sample Search:  Click on "New Search."  Click on "All Publications." Click on "View List" next to Classification. Scroll down the pop-up box; highlight criteria, e.g., "Food and Dining". Click on "Search button under "Circulation." Transfer results to "Working List." Click on "Create Reports" at top of screen. Click on "Generate Report. Demonstration on using MRI+ will be offered in class.
    [Note: students will have to register to use this database. Each student must use his/her unc.edu email address, then create (and remember!) a personal password. There can be up to 20 simultaneous users of MRI+. However, response time may be affected a the number of users increase.]

     

  • Nielsen Data: [Note: no library on this campus has direct access to full Nielsen TV Ratings data. Partial rankings may be found in a few other sources. Neither is access to Arbitron available.]  Sample Search: Demonstrate how to find Mediaweek on INFOTRAC Web; then select Expanded Academic Index. Click on Publications Search. Type "Mediaweek" in the search box, then click on Search. Then click on Mediaweek in search box. On next screen, note different search box on left side of screen. Type "market profile." Click to open latest article.

ONLINE DIRECTORIES:

  • MediaSource Research Module (formerly Bacon's Directories; now referred to as "Cision") [Note: requires student login & password. Check with your instructor(s).]

  • Advertising Agencies "Red Book" [Note: this is a directory and a database. It is available only on the computers in the Park Computer Lab.]

Read Scholarly Journals!

Link to Publications in Public Relations http://www.prplace.com/pr_pub.html    

  • Journal of Business Communication (Communication & Mass Media Complete -- full text)

  • Journal of Public Relations Research   (Communication & Mass Media Complete -- full text)  

  • PR Watch: Public Interest Reporting on the Public Relations Industry http://www.prwatch.org/ 

  • Public Relations Journal (InfoTrack -- not online after 1995)

  • Public Relations Research Annual (Communication & Mass Media Complete -- full text)

  • Public Relations Review (Communication & Mass Media Complete --no full text

  • Public Relations Quarterly (Communication & Mass Media Complete -- full text)

 Read Trade Magazines!

Read PR Newsletters!                  

Join Professional PR Associations!

  • International Association of Business Communicators. http://www.iabc.com  

  • Institute of Public Relations (international) 

  • International Public Relations Association                    http://www.ipranet.org

  • Public Relations Society of America                                http://www.prsa.org

  • Public Relations Student Society of America                  http://www.prssa.org

Check Out Web Sites!

View PR Videos!

The Park Library's Video Collection

  • [Note: select "videos listed alphabetically by subject;" 
    then scroll to "public relations."

  • "The Image Makers." (1988 PBS documentary; traces the development of public relations in changing public images.) UNC-CH videocassette collection:     Call number 65-V1752  

  • "The Man in the Gray Flannel Suit." (Drama) A 1956 film staring Gregory Peck. UNC-CH videocassette collection:     Call number 65-V2603 

  • "Cold Turkey." (Comedy) A 1971 film staring Dick Van Dyke. UNC-CH videocassette collection:     Call number 65-V2526 

  • "Truth Merchants: Public Relations and the Media"  Park Library Call number AV 05027. 2005 DVD  46 min.

Consult Directories!

  • Annual Report and Directory (American College Public Relations Association)

  • Bacon's Media Directories (separate print volumes for: newspaper/magazine, radio/TV/cable, Internet media, international, business media, medical & health, and more) [Note: online version is called Cision's MediaSource Research Module .] 

  • The Blue Book (PRSA publication covering membership and organizations)

  • Editor & Publisher International Yearbook

  • Editor & Publisher Syndicate Directory

  • Encyclopedia of Associations (3 volumes) 

  • The Green Book (PRSA guide to public relations service companies)

  • Gale's Directory of Publications and Broadcast Media 

  • O'Dwyer's Directory of Public Relations Firms

  • Standard Directory of Advertising Agencies (includes U.S. and international agencies) [Note: this directory is available online exclusively on the computers in the Park Computer Lab.]

Review PR Case Studies! 

 Investigate PR Ethics!

Codes of Ethics Online   http://ethics.iit.edu/codes/coe.html  
PR Codes of Ethics   http://aboutpublicrelations.net/ethics.htm 
PR Watch    http://www.prwatch.org/ 

Prepared by Barbara Semonche, Director, Park Library
UNC-CH School of Journalism and Mass Communication

February 2008

   


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University of North Carolina at Chapel Hill