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Fact Checkers & Copy Editors

 FACT CHECKERS & 
COPY EDITORS

UNC-CH JOMC:
THE PARK LIBRARY
July 21, 2003, Freedom Forum Center, Carroll Hall 
[Note: link to 2004 fact checkers presentation]
Smart, Safe and Efficient Fact Checking *
Presentation by: Barbara P. Semonche, Park Library Director

AGENDA
   
Welcome, Announcements, Introductory Remarks
    Handouts, Books, and Reserved Materials 
    Quotes:  

"In journalism there has always been a tension between getting it first and getting it right. "
 
Ellen Goodman, columnist, 1993
(Others have said or written similar phrases.)
"There is no such 
source of error as the pursuit of absolute truth." 

Samuel Butler, English author 1835-1902. 
The note-books of 
Samuel Butler
, 1912
"[News"] is a first rough draft of history that can never be completed in a world we can never really understand.

Philip L. Graham,  
Washington Post 

The Lore and Legend of Fact Checkers
        Fact Checkers I've Known (real & reel): 
                   Cynthia Cotts (Vanity Fair research editor, 1991) 
                    Liz Donovan (Washington Post Researcher)
                    Info Pros: Super Searchers in the News: Online Secrets 
                        Journalists and News Researchers
(2000 book)
                    Michael J. Fox (actor playing a magazine fact checker in 
                        Bright Lights Big City, 1988)
                    Katharine Hepburn (actor playing a television news researcher in 
                        Desk Set, 1957)

More Info Pros: 

The Fact Checking Process: ranging from "ready reference"  
                                                    to in-depth research.

          Articles on Fact Checking:

Articles on Newspaper Errors:

  • "Getting it right? Not in 59 percent of stories." By Scott Maier in Newspaper Research Journal, Winter 2002.  [Statistical data included about the study of local news stories in The News & Observer in Raleigh, NC. Inaccuracies involved context and perspective, such as hype, misrepresentations and essential information left out.] 

  • "Corrections: A History of Getting it Right." By Bill Marshall in Media History Digest, Spring 1994.

  • "Speeding past red flags." (Editorial on the warning signs of journalistic errors.) By Rem Rieder in American Journalism Review, September 1998. 

  • "Accuracy in News Reporting: A Review of the Research." By Michael Singletary in ANPA News Research Report No. 25, January 25, 1980. [Highlights: A review of literature exploring accuracy in newspaper stories. Although the findings do not reveal definite reasons for inaccuracy, several possible error sources are delineated: amount of reporter involvement, type of news, psychological factors (stress, newsmen's fantasies, open-closed-mindedness, "co-orientation"), the editorial process, writing style, imprecision of language and time and competitive pressures.]

  • "IQ Software: Can It Help Identify Infojunk?" By Jean Ward in Poynter Report, Summer, 1995. [The answer is "no." Accu-Meter, Stat-Check, Fact-Check, Plagia-Alert are fantasies.]

  • "Online Errors Survive to Byte." By Jerry Lanson in Online Journalism Review, July 14, 2000.  

  • "Poisoning the Archival Wells." By David House, writer for the Star-Telegram in Fort Worth, TX, May 18, 2003. [Describes the aftereffects of former New York Times reporter Jayson Blair's extensive plagiarism and falsification of facts on news archives (online and print) throughout the country. 

  • "The Lelyveld Speech." In smartertimes.com October 12, 2000. [An internal New York Times report on a speech by executive editor Joseph Lelyveld at at Times Retreat. [Lelyveld's thought for the day: "Sweat the Small Stuff." He draws attention to the number and type of corrections published in the Times.] 

           Articles (Online and Print) on News Correction Policies: "War on Errorism"

  • "Correction Policies of Online Publications: Setting the Record Straight in the Bazaar of Ideas." By Penghwa Ang and Berlinda Nadarajan. Proceedings of the 1999 INET conference in Stockholm, Sweden.

  • "Notes From the Chair: The Church of the True Correction." By Michael Jesse in NewsLibraryNews, Fall, 2002.

  • "Details Matter: Accuracy." By Michele McLellan on ASNE's Web site July 23, 2002. [Long article with examples of newspaper accuracy levels and policies.]

  • "About Credibility: Resources, Information and Samples." ASNE Web site July 23, 2002.

  • San Francisco Chronicle's Corrections Policy and Procedures, 2002   

  • "Begging Your Pardon: Corrections and Corrections Policies at Twelve U.S. Newspapers. A Working Paper published by the Gannett Center for Media Studies in 1986. Edited by G. Charles Whitney.

  • "Quality Control and the Zen of Database Production." By Anne P. Mintz in Online, November 1990.

  • "Calculating the Oops Factor." On the Minnesota News Council's Web site, 1993.

  • "Corrections: When the News Media Make Mistakes." By Stephen Hess, Harvard International Journal of Press/Politics, Winter 1993.

  • "The War on Errorism." A broadcast of "On the Media" over WNYC on June 20, 2003 with Brooke Gladstone and Jacob Weisberg, editor of Slate.

  • "Getting it Right: A Passion for Accuracy." By Chip Scanlan posted on Poynter Online, January 21, 2003.

  • "Credibility Initiative Show Promise, but must be long-term." Posted on the ASNE Web site on April 11, 2000. [Discusses the ASNE's 1997 "Journalism Credibility Project" and lists examples from several news organizations.

  • "Two Faces of Internet Technology." A paper presented by Stan Ketterer at the Second Annual Ethics and Technology Conference in Chicago, June 6-7, 1997. [Author observes, "Although the technology of the Internet helps journalists get information quickly in a highly usable form, it cannot ensure its accuracy nor positively identify its authors."]

Error Terrrors: Cyber hoaxes, Net traps, Urban Myths, 
    and Lies:

Reliable, Credible, Imperfect Reference Resources --           Electronic:    (Be alert to incomplete, incorrect, & out-of-date data)

INTA Trademarks (checklist) Sept. 11, 2001
DESKREF: Fast facts
Statistical Abstract of the US  
CQ Electronic Library
Calculators:
  Martindale's
  Inflation Calculator
  Percentage Calculators
U.S. Elections: 
  DC Political Report
 
  Polling Sources
  PollTrack
Population Reference Bureau;
State & Local Gov. on the Net
Government:
  United States  
Federal Stats Homepage;
Social Statistics Briefing Roo
U.S. Census:
 American FactFinder
  State & County Quick Facts
Weather:
  Lii's weather site 
  NOAA
  Tornado Wind Scale 
  Record U.S. Floods
  Major U.S. Weather Disasters
Dictionaries 
Quotations
Directories:
  Forms of Address 
  Phone Books
Encyclopedias
  Wikipedia
Historical Timelines  
Corporate Milestones  
Media Milestones  
Computer History
ACES: Words on Words Journalists' Toolbox
E. Donovan's Basic Newsroom Resources G. Price's Fast Facts, Almanacs, Statistics, etc. 

D. Wolfe's "Tipsheets" (backgrounding beats, downloading data, math guides, training resources)

Internet Credibility:
Evaluating Internet Sources;
Internet Search Engines
Diversity:
 Multi-ethnic Reporting
  Diversity manuals  
Image Searches (Google) 
Finding Data on the Internet
Law Resources:
  Copyright  
  Virtual Chase
  Virtual Gumshoe  
Health Resources: 
  Health Portals
Religion Resources:
  Religion Online  
  Catholic Priests Scandal
Sports Reference: 
  Baseball
 
  Sports Encyclopedias  
Music Guide Internet Movie Database  
Business Resources  
  SEC  
  Annual Reports Library  
  Free ERISA
Non-Profits
The Chronicle of Philanthropy
US Navy Bios  
Military Personnel Statistics
Bios of U.S. Gov. Officials
Finding People
Biographies (Also access for a fee in Nexis, Dialog, NewsBank, etc.) 
ABC Newsmaker Bios
Obituaries: 
  Dead People Server
 
  National Obituary Archive 

Reliable, Credible, Imperfect Reference Resources -- 
 Print
:
(Acquire your personal print reference collection, but be
                alert to incomplete, incorrect & out-of-date data)

News Library Reference Books ACES: Reference Books ;
McAdams' Reference Books
Style Manuals Dictionaries
Encyclopedias Maps, Atlases, Gazetteers
Directories Almanacs
Quotations Local Histories
Obituary Indexes  

Books & Publications of Special Interest for Copy Editors:

  • Kill Duck Before Serving: Red Faces at The New York Times. Edited by Linda Amster and Dylan Loeb McClain. St. Martin's Press, 2002.

  • Copy Editors Handbook for Newspapers. 2nd ed. By Anthony R. Fellow and Thomas N. Clanin. Morton Publishing Co., 2003.

  • The Copy-Editing and Headline Handbook. By Barbara G. Ellis. Perseus Publishing, 2001

  • They Never Said It: A Book of Fake Quotes, Misquotes, & Misleading Attributions. By Paul F. Boller, Jr. & John George. Oxford University Press, 1989.

  • Web of Deception: Misinformation on the Internet. Edited by Anne P. Mintz. CyberAge Books, 2002.

  • The Reporter's Handbook: An Investigator's Guide to Documents and Techniques. 3rd ed. By Steve Weinberg. St. Martin's Press, 1996. [Note pages 496-697 describing John Ullmann's "line-by-line accuracy check" procedure.]

  • Building Credibility: An Editor's Guide. 1999 Report from the Associated Press Managing Editors (APME)

  • A Return to Quality Editing. An April 1997 Report from American Society of Newspaper Editors.

Reliable, Credible, Imperfect Reference Resources -- 
Human
:
(Note: it's hard to distinguish the trustworthy.)

Intranets ,
Indianapolis Star's Library "FactFiles" 
The N&O's "Nerd Page"
NewsLib (News research email list for over 1,200 subscribers from 30 countries)
Personal Rolodex;
Sources & Experts
Email lists
Librarians Journalism Organizations

SUMMARY: Ten Caveats of Fact Checking  
[Note: there may be more.]

Facts are hard to define and harder to recognize. Experience and training help.
Fact checking, while admirable, is not a growth industry. For the most part it is a "do-it-yourself" activity. Still, don't neglect help from other qualified folks. Actively seek help.
Reliable fact checking skills require continuous training. Take time to learn the unique attributes of new print and online sources; also, find time to review your older favorites. 
Effective fact checking is as much about attitude as it is about techniques and tools. A willingness to be surprised is an indication of an open mind. 
When you are certain that you are absolutely right about a fact, check further.
Errors are easy to make and difficult to correct. They rarely look different from verifiable facts. Further, in the high-speed digital age, they have the half life of a radioactive isotope. They are nearly impossible to purge from electronic resources. Database quality suffers. [Note: The NYT Blair case's impact on "poisoning the archival well."]
Avoid making beta errors correcting alpha mistakes.
No book, journal, database, newspaper, magazine, Web site, reference book is without error. The same is true for so-called experts and even veteran fact checkers. A copy editor's best approach is a polite skepticism and eternal vigilance. 
In fact checking, there is rarely enough time, money or expertise to do the perfect job. While true, this observation is no excuse for not making a good-faith effort in pursuing accuracy.
In journalism, many people care about accuracy: copy editors, reporters, photographers, graphic artists, news librarians, and readers. Work together to get the job done well. 
* A worthy aim, but not realistic in deadline driven world of newspaper copy editing. There is another critical factor: finding information is not the same as knowing how to use it correctly.   


Orange County Register news researcher Sharon Ostman Clairemont:

"Our responsibilities are to discover, nurture,
cultivate information, harvest it, keep it clean,
store it, protect it, and share it."


San Francisco Chronicle
Corrections Policy and Procedures
Sept. 13, 2002 

Purpose

In keeping with the highest standards of journalism, this policy will help ensure the accuracy, credibility, fairness, truthfulness and historical value of The Chronicle, its library archives and its online component, The Gate.

Policy

It is the policy of The Chronicle to promptly correct errors of fact and to promptly clarify potentially confusing statements. The policy applies to all newsroom employees.

Errors, whether brought to our attention by readers or staff members, will be corrected quickly and in a straightforward manner.

It will be considered unprofessional conduct and a breach of duty if employees are notified of possible errors but fail to respond. Correcting errors and clarifying ambiguous information is a virtue and an admirable practice.

Procedures

o       All correction requests made of The Chronicle and The Gate will be reported to a section editor or department head and, when possible and practical, to the employee involved, along with a copy to the Readers’ Representative. The request will be recorded by the section editor or department head in the corrections database using the form on the Chronweb home page. Any action taken as a result of the request will likewise be recorded.

o       Correction and retraction demands, whether made orally, by letter or by email, that could lead to legal action must be forwarded immediately by a section editor or department head to our lawyers and to the executive editor. 

o       Section or department heads will personally review corrections prior to publication and take responsibility for ensuring that all errors are set straight. Copies of proposed text will be forwarded to the Readers’ Representative for review.

o       Corrections in the print editions will run on page A-2. Exceptions can be made for legal reasons and for the convenience of readers. Errors in Sunday editions and other non-daily editions will be corrected as soon as possible and again in the subsequent non-daily edition.

o       Corrections to stories in the library and online archives, including The Gate, will be flagged in the header with the words “This story has material that has been corrected.”   The text of the correction will be appended to the top of the story before the headline, following the word CORRECTION.  Spelling errors and less significant mistakes can be corrected without preserving the original text.

o       The Gate will call attention to corrections in two places on the home page: On the left side of the home page under “resources” there will be a “Corrections” link, and also at the bottom of the home page next to “Privacy Policy” there will be a link to “Corrections Policy.”

o       The Gate will post corrections for seven days on its corrections page, which will be available from the home page. Corrections to Chronicle stories will also be available from a corrections link on The Chronicle page. Corrections will remain on any story in The Gate archive.

o       We avoid repeating errors in corrections unless repeating the error will make the correction easier to understand.

o       We avoid assigning blame in corrections. A reporter who believes his or her credibility is damaged due to someone else’s mistake can ask his or her editor to contact the source and exonerate the reporter of `responsibility.

o       As a general rule, corrections should not be made exclusively in follow-up stories, nor should readers who discern inaccuracies be told to set the record straight by writing letters to the editor.  (Corrections made in this manner cannot be ensured of finding their way into the archive or Web site.) While it may be appropriate in the proper circumstances to correct errors in columns and in follow-up stories, these “corrections” must be in addition to another correction that will go on Page A2. 

o       If necessary for clarity, photographs that carried incorrect captions and graphics that contained incorrect information will be rerun as part of the correction.

Copyright 2003 - The Park Library - School of Journalism and Mass Communication - University of North Carolina at Chapel Hill