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SLA Membership Task Force Memo

Task Force Membership -- May 19, 2000; Carol Williams

TO:               Board of Directors

FROM:         Task Force on Membership

DATE:          May 19, 2000

RE:               Membership

Recommendations:     

1.      SLA Membership be defined as:

 Any person:

  • who embraces the vision, values, and mission of our Association as stated in the Visionary Framework for the Future;

  • who further subscribes to the professional and personal competencies of information professionals as stated in the Association's "Competencies for Special Librarians of the 21st Century;

  • who follows the fundamentals of ethical professional conduct;

be accepted as a qualified member entitled to all the privileges of membership upon receipt of the designated membership dues.

2.      Offer 6 membership categories of members with the option of full payment or partial according to the options chosen (as per chart attached), all payable in U.S. dollars or native currency:

Full

Open to the full range of working information professionals, providing:

§          Access to all print and digital products and services

§          Full voting privileges and the right to hold any appointive office or run for elective office at any level

§          Affiliation with one Division and one Chapter as "primary" units, plus three "secondary Association units.

§          Additional member services: employment and career services, professional development, annual conference programs and exhibits, scholarships and awards, research grants, Information Resource Center, discounts on publications, reduced rates for continuing education programs, annual conference, and information products.

Student

Available to students enrolled in a full- or part-time educational program, either MLIS, MLS, or related discipline, providing:

§          the biannual print publication, "The Student Union";

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units.

§          virtual access to job networks and employment/career services

§          virtual access to Who's Who and annual conference program and any other Association digital publication

§          reduced rate for annual conference registration

§          eligibility for student fellowships and scholarships

§          access to mentors from selected Chapters and Division

§          offer of reduced rate (same as part-time) for one year following graduation for those who have been student members

Part-time

Open to part-time and unemployed members for one year only, providing

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units.

§          virtual access to job networks and employment/career services

§          virtual access to Who's Who directory and annual conference program and any other digital publication

§          Reduced rater for annual conference registration

§          Designated mentors from selected Chapters and Divisions

§          Applications for fellowships and scholarship

Retired and Honorary

§          free membership

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units

§          virtual access to Who's Who directory and annual conference program and any other digital publication

§          reduced rate for annual conference registration

Sustaining

Available to a firm, organization, or individual desiring to support the objectives and programs of the Association, providing:

§          access to all print and digital products and services

§          full voting privileges, and the right to hold any appointive office or run for elective office at any level

§          affiliation with one Division and one Chapter as "primary" units, plus 3 free additional choices of "secondary" units

§          employment and career services, annual conference programs and exhibits, scholarships and awards, research grants, Information Resource Center, discounts on publications, reduced rates for continuing education programs and information products

Virtual

Open to any person who qualifies as a member, but who does not wish to take advantage of the full range of services and benefits, providing:

§          access to all digital products and services

§          full voting privileges, and the right to hold any appointive office or run for elective office at any level

§          affiliation with one Division and one Chapter as "primary" units, plus 3 free additional choices of "secondary" units

§          reduced rates for continuing education programs and information products

3.      Conduct a survey of membership to establish future services and benefits:

§          Send electronic notification of survey which can be completed either by email or at the SLA Website

§          List current services and benefits and ask members to rate usefulness

§          Provide future options and ask members to rate usefulness.

4.      To facilitate member retention, conduct exit surveys for all non-renewing members.

5.      To facilitate recruitment

§          Prepare membership benefits brochures and packages for Chapters and Divisions to distribute at meetings and to colleagues.

§          Advertise SLA functions to a broader audience by using News Wire services.

6.      In recognition of the changing focus on skills and competencies, rather than on location; and acknowledging the need to attract all professionals working in the information delivery field

§          Investigate a change of name for our organization.

 

Background:

The SLA Task Force on Membership was charged with 4 tasks:

1.      Prepare a membership definition;

2.      Create a virtual member category;

3.      Redesign the student category to offer virtual membership to all qualified students at no charge;

4.      Design a flexible payment plan;

As well, the following goals were targeted:

§          Identify members of the future

§          Expand SLA globally

§          Determine why people belong to SLA and what they want from their membership

§          Treat members as individuals

§          Creat membership benefits to be relevant to new professionals and changing professionals

§          Broaden SLA's recruitment efforts

§          Attract people who are attracted to e-commerce

§          Focus on mentoring

§          Retain student members after they graduate

§          Adopt a certification process.

The Task Force identified a number of issues, assumptions and trends.   The profession and association have been impacted by professional, cultural, social, and education trends, such as:

§          the Internet and related technologies;

§          the growth of "virtual" libraries;

§          the changing roles of corporate librarians;

§          the new information careers, the non-MLS/MIS degree people working in corporate information centres;

§          competition from newly emerging professional associations such as SCIP and webgrrs.

There was a consensus that our definition of membership be focussed on what we do, rather than where we do it. This will make it easier for librarians in non-traditional roles to justify their membership and will be a more welcoming environment for persons with education and/or experience in information science but not having the MLIS or MLS degree. The Competencies Document provides the framework for such a definition.

The categories of membership have been revised, with the most notable changes being the elimination of the associate member category and the addition of the virtual member.  The virtual category provides more flexibility and demonstrates the emphasis of SLA on keeping up-to-date with new directions and technologies.  As well, an alternative to full membership in these categories is provided by the "shopping cart" list of options.

Attracting student members necessitates communicating the value of association (particularly SLA) membership; breaking down systemic barriers (such as the perception that SLA is for senior corporate librarians and managers); and getting a "buy in" from professors.  Mentoring only works when students take advantage of the opportunity presented.  Free virtual membership is one step in encouraging student participation.  Several other ideas have been presented such as: annual visits by Chapter Boards to Library Schools to promote the benefits of membership and the importance of developing leadership and other "soft" skills; attendance at graduation ceremonies.  [The Western Canada Chapter initiated a "Stars Among Us" program to celebrate ISLD, and nominated the Student Chapter President as a star.  The Director of the Library School was very pleased, a fact which might encourage the much needed "buy in" from professors.]

To recognize the "international" nature of the organization and encourage a more global approach, the Task Force recommends payment in native currency.  

It is difficult to separate membership issues from marketing, promotion, and branding.  In order to determine what current members consider valuable about SLA membership, SLA needs to conduct a survey member survey.  This should be done before deciding upon the addition of significant new services (such as the portal).   There may be current services no longer valued by members, which can be eliminated.  As well, there may be ideas for service that have not been considered by SLA.  In consideration of "branding", SLA needs to reconsider its label "Special Libraries Association".

 

Financial Impact Statement:

Costs will be incurred to:

§          Prepare membership benefit brochures

§          Prepare and conduct surveys

Payment in domestic currency will impact the Chapter allotments. 

It is anticipated that these costs will be offset by increased revenue from a growing membership.

 

Prepared by: (Carol Williams)

Reviewed by: (Unit/Unit member/Committee)

Produced by: (Unite leader)

Task Force Membership (revised) -- June 6, 2000; Bill Fisher

TO:               Board of Directors

FROM:         Task Force on Membership

DATE:           May 19, 2000

RE:                Membership

Recommendations:     

1.       SLA Membership be defined as:

 Any person:

§          who embraces the vision, values, and mission of our Association;

§          who further subscribes to the professional and personal competencies of information professionals and;

§          who follows the fundamentals of ethical professional conduct as stated in the appropriate Association policies and documents;

be accepted as a qualified member entitled to all the privileges of membership upon receipt of the designated membership dues.

2.       Offer 6 membership categories of members with the option of full payment or partial according to the options chosen (as per chart attached), all payable in U.S. dollars or native currency:

Full

Open to the full range of working information professionals, providing:

§          Access to all print and digital products and services

§          Full voting privileges and the right to hold any appointive office or run for elective office at any level

§          Affiliation with one Division and one Chapter as "primary" units, plus three "secondary Association units.

§          Additional member services: employment and career services, professional development, annual conference programs and exhibits, scholarships and awards, research grants, Information Resource Center, discounts on publications, reduced rates for continuing education programs, annual conference, and information products.

Student

Available to students enrolled in a full- or part-time educational program, either MLIS, MLS, or related discipline, providing:

§          the biannual print publication, "The Student Union";

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units.

§          virtual access to job networks and employment/career services

§          virtual access to Who's Who and annual conference program and any other Association digital publication

§          reduced rate for annual conference registration

§          eligibility for student fellowships and scholarships

§          access to mentors from selected Chapters and Division

§          offer of reduced rate (same as part-time) for one year following graduation for those who have been student members

Part-time

Open to part-time and unemployed members, providing

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units

§          full voting privileges and the right to hold any appointive office or run for elective office at any level

§          virtual access to job networks and employment/career services

§          virtual access to Who's Who directory and annual conference program and any other digital publication

§          Reduced rater for annual conference registration

§          Designated mentors from selected Chapters and Divisions

§          Applications for fellowships and scholarship

Retired and Honorary

§          free membership

§          full voting privileges and the right to hold any appointive office or run for elective office at any level

§          access to one each primary Chapter & Division, plus 3 free additional choices of "secondary" units

§          virtual access to Who's Who directory and annual conference program and any other digital publication

§          reduced rate for annual conference registration

Sustaining

Available to a firm, organization, or individual desiring to support the objectives and programs of the Association, providing:

§          access to all print and digital products and services

§          full voting privileges, and the right to hold any appointive office or run for elective office at any level

§          affiliation with one Division and one Chapter as "primary" units, plus 3 free additional choices of "secondary" units

§          employment and career services, annual conference programs and exhibits, scholarships and awards, research grants, Information Resource Center, discounts on publications, reduced rates for continuing education programs and information products

Virtual

Open to any person who qualifies as a member, but who does not wish to take advantage of the full range of services and benefits, providing:

§          access to all digital products and services

§          full voting privileges, and the right to hold any appointive office or run for elective office at any level

§          affiliation with one Division and one Chapter as "primary" units, plus 3 free additional choices of "secondary" units

§          reduced rates for continuing education programs and information products

3.       Conduct a survey of membership to establish future services and benefits:

§          Send electronic notification of survey which can be completed either by email or at the SLA Website

§          List current services and benefits and ask members to rate usefulness

§          Provide future options and ask members to rate usefulness.

4.       To facilitate member retention, conduct exit surveys for all non-renewing members.

5.       To facilitate recruitment

§          Prepare membership benefits brochures and packages for Chapters and Divisions to distribute at meetings and to colleagues.

§          Advertise SLA functions to a broader audience by using News Wire services.

6.       In recognition of the changing focus on skills and competencies, rather than on location; and acknowledging the need to attract all professionals working in the information delivery field

§          Investigate a change of name for our organization.

 

Background:

The SLA Task Force on Membership was charged with 4 tasks:

1.       Prepare a membership definition;

2.       Create a virtual member category;

3.       Redesign the student category to offer virtual membership to all qualified students at no charge;

4.       Design a flexible payment plan;

As well, the following goals were targeted:

§          Identify members of the future

§          Expand SLA globally

§          Determine why people belong to SLA and what they want from their membership

§          Treat members as individuals

§          Create membership benefits to be relevant to new professionals and changing professionals

§          Broaden SLA's recruitment efforts

§          Attract people who are attracted to e-commerce

§          Focus on mentoring

§          Retain student members after they graduate

§          Adopt a certification process.

The Task Force identified a number of issues, assumptions and trends.  The profession and association have been impacted by professional, cultural, social, and education trends, such as:

the Internet and related technologies;

the growth of "virtual" libraries;

the changing roles of corporate librarians;

the new information careers, the non-MLS/MIS degree people working in corporate information centres;

competition from newly emerging professional associations such as SCIP and webgrrs.

There was a consensus that our definition of membership be focussed on what we do, rather than where we do it. This will make it easier for librarians in non-traditional roles to justify their membership and will be a more welcoming environment for persons with education and/or experience in information science but not having the MLIS or MLS degree. The Competencies Document provides the framework for such a definition.

The categories of membership have been revised, with the most notable changes being the elimination of the associate member category and the addition of the virtual member.  The virtual category provides more flexibility and demonstrates the emphasis of SLA on keeping up-to-date with new directions and technologies.  As well, an alternative to full membership in these categories is provided by the "shopping cart" list of options.

Attracting student members necessitates communicating the value of association (particularly SLA) membership; breaking down systemic barriers (such as the perception that SLA is for senior corporate librarians and managers); and getting a "buy in" from professors.  Mentoring only works when students take advantage of the opportunity presented.  Free virtual membership is one step in encouraging student participation.  Several other ideas have been presented such as: annual visits by Chapter Boards to Library Schools to promote the benefits of membership and the importance of developing leadership and other "soft" skills; attendance at graduation ceremonies.  [The Western Canada Chapter initiated a "Stars Among Us" program to celebrate ISLD, and nominated the Student Chapter President as a star.  The Director of the Library School was very pleased, a fact which might encourage the much needed "buy in" from professors.] 

To recognize the "international" nature of the organization and encourage a more global approach, the Task Force recommends payment in native currency. 

It is difficult to separate membership issues from marketing, promotion, and branding.  In order to determine what current members consider valuable about SLA membership, SLA needs to conduct a survey member survey.  This should be done before deciding upon the addition of significant new services (such as the portal).   There may be current services no longer valued by members, which can be eliminated.  As well, there may be ideas for service that have not been considered by SLA.  In consideration of "branding", SLA needs to reconsider its label "Special Libraries Association".

 

Financial Impact Statement:

Costs will be incurred to:

§          Prepare membership benefit brochures

§          Prepare and conduct surveys

Payment in domestic currency will impact the Chapter allotments. 

It is anticipated that these costs will be offset by increased revenue from a growing membership.

 

Prepared by: (Carol Williams)

Edited/Reviewed by: (Bill Fisher)

Produced by: (Bill Fisher)

Copyright 2003 - The Park Library - School of Journalism and Mass Communication - University of North Carolina at Chapel Hill