SYLVIA PIGGOTT
Deputy Division Chief
Information Services Department
Joint World Bank/International
Monetary Fund Library
Washington, D.C. 20431
TEL.:(202)623-6309
FAX:(202)623-6128
INTERNET: spiggott at imf.org
spiggott at worldbank.org
Career Profile
A fourteen year work experience with the Bank of Montreal as Senior Manager of Research and Business Information Services. Consultant to major North American companies for several years managing reengineering of information services. Currently, employed by the World Bank/ International Monetary Fund with full oversight for planning, staffing, and providing information services to the institutions staff and Central Banks and central governments in all developing countries as well as G-7 countries.
An active participant in library and information science professional activities for over 20 years culminating in being elected President of the Special Libraries Association (SLA), an association of over 15,000 information professionals in 60 countries. Recently elected Fellow of the Special Libraries Association.
A frequently invited speaker at international information conferences in library and information technology topics. Written extensively on a variety of topics.
Freedom Forum fellowship to South Africa in 1999 to train journalists in Pretoria, Johannesburg, Cape Town, Soweto, in using the Internet as a research tool.
Education:
(Cultural Anthropology) cum laude, McGill University (1977)
MLIS (Master of Library and Information Science), McGill University (1979)
Recent Major Publications and Presentations: partial listing
Lazerow Memorial Lecturer and seminar leader at Dominican University, Chicago, "Knowledge Management as a Development Tool", March 16-17, 2000
Keynote speaker at Montreal Association of Black Business Persons and Professionals annual general meeting in 1999 on "Visible Minority Career Choices in the 21st Century"
Keynote speaker at SilverPlatter’s partner meeting in November 1998 on "The New Paradigm for Information Providers – Partnerships with Customers"
"Preparing for Excellence in Information Services: Exceeding Customer Expectations" delivered at Wayne State University in their Colloquium Series, February 3, 1997.
"Putting Information on the Corporate Agenda as a Key Resource" delivered at United Kingdom (UK) Online 96, December 2-5, 1996 and published in Online Information 96 Proceedings
"A New Paradigm for Delivering Excellent Information Services" delivered to SLA Chapters in New York, Washington, Boston, 1996
"Making Ourselves Relevant in the New Information Age" inaugural speech delivered at SLA annual conference, Boston, June 1996;
Several articles published in Business Information Review from 1995-1998. Received award for best business periodical in Technology category.
Editor, Business Information Review, Bowker-Saur, UK, 1995- 1998
Plenary speaker at Victoria Association of Library Automation, Melbourne, Australia, January 29-February 2, 1996
"Why corporate librarians must reengineer the library for the new information age", Special Libraries, Spring 1995
"Sylvia Piggott at the Bank of Montreal: reengineering Information Services for the 2nd Era of the Information Age", InfoManage, V.2, No.3, Feb.1995, pp.1-3.
"The Virtual Library...Almost There", Special Libraries, V.84, No.4 (Fall 1993) pp.206-212
"Reengineering the Library for the 2nd era of the Information Technology", Proceedings of the Canadian Association for Information Science, May 1994